These are exceptionally challenging times and the health and safety of our team members and customers continues to be our number one priority while continuing to provide essential supplies for your aquatic pets. We are following rigorous hygiene procedures, social distancing measures and following government advice as it becomes available. Today we have decided to restrict access to our stores to purchasing customers only in order to discourage unnecessary browsing. We are not allowing in groups of people and children must be strictly supervised.
Please remember to maintain a minimum of two metres distance from others at all times. As such, the majority of our stores currently remain open and our teams are on-hand, as always, to offer fishkeeping and product advice as needed.
Unfortunately however our Coatbridge and Leith stores have closed in line with the wider retail outlets that they reside within. Rest assured that we will continue to be onsite to feed the fish and perform essential maintenance. Both of these stores are now offering a free of charge local delivery service. Simply drop them an email with your requirements and we will do our best to help. You can find store contact details on our website. If you are making a special journey to one of our stores, please do call ahead in case anything should change. If you are in isolation, elderly, vulnerable or unable to visit your local store please do contact them directly as we are trying to help out customers in need wherever possible with home deliveries where we are able to do so.
Clearly this is a rapidly changing situation and we will keep you informed of any changes, so keep an eye on our website and our social media channels for more information as it becomes available.
Take care of yourself and those around you.